Privacy Notice
How we handle information you give us when you contact 3Frog Media.
1. Who to contact
3Frog Media handles enquiries submitted through this website. To ask about your information or exercise your data-protection rights, email design@3frogmedia.com. Our contact address is 20 Harcourt Street, Dublin 2, D02 H364, Ireland.
2. Information we receive
When you send an enquiry, you may provide your name, email address, telephone number and the information in your message. Our website and service providers may also process technical information needed to operate and protect the website and deliver messages.
3. How we use it
We use enquiry information to respond to you, discuss your requirements, prepare quotations where requested and maintain appropriate business records. Depending on the circumstances, this is necessary to take steps at your request before entering a contract or is in our legitimate interest in responding to business enquiries.
Sending an enquiry does not automatically subscribe you to a marketing mailing list.
4. Service providers
Our enquiry form uses a third-party form delivery service associated with Mobirise/Formoid. Website hosting, email and other service providers may process information to help us deliver and protect our services. Their access should be limited to what they need for those tasks.
5. Retention and security
We keep enquiry records only while there is a legitimate need to respond, manage a business relationship or comply with legal obligations. We apply proportionate security measures and review information that is no longer needed.
6. Your rights
Subject to applicable conditions, you may ask to access, correct, erase or restrict use of your personal data, object to processing or request data portability. You may also lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.
7. International processing and changes
Some providers may handle data outside Ireland or the European Economic Area. Where applicable, cross-border processing must comply with the relevant data-protection requirements. We may update this notice as our website and providers change.
